A conference account of an ethnography about knowledge work citation

Do Schultze/confessional ethnography and knowledge work observations ask questions?

Schultze/Confessional Ethnography and Knowledge Work observations alone do not ask questions, and they avoid creating any kind of provocation in the field. However, despite their attempts to stay invisible,

What is ethnography?

Ethnography is an anthropological research method that relies on first-hand observations made by a researcher immersed over an extended period of time in a culture, with which he/she is unfamiliar (Agar 1986; Atkinson and Hammersley 1994; Hammersley 1992).

What is confessional writing in ethnography?

detail what doing ethnographic research is like and it introduces a new genre of representation, i.e., confessional writing. Through this confes- sional writing, cultural critique, i.e., a situation in which readers learn something about themselves and their practices by juxtaposing them with the

Do professional conventions affect knowledge workers’ use of documentation?

and significance of these professional conventions is nevertheless also affected by the situated context in which these knowledge workers find themselves. For instance, the system adminis- trators’ vulnerability due to their contract status influenced their use of documentation as a protective shield.

What is an interview in ethnography?

Interview is one of the basic methods of collecting data in ethnographic research. During conversations the researcher tries to learn the intersubjective perception of social reality, which helps to describe the social world from more than one perspective. The researcher’s role is to delve into interview in order to search for meaning, deepen nuances and get to know lived experience of people in their social context. This chapter presents the types of interviews used in ethnographic research along with practical tips on how to conduct qualitative research using this research tool. The considerations focusing on three main variants of conducting interviews in the organization’s ethnography (open and semi-structured interviews as well as conversation analysis). It also introduces to some useful guidance concerning areas such as preparing and conducting interviews, building relationships with the field, ethics, commitment, keeping an open attitude.

What is the entanglement of social information technologies?

The entanglement of social information technologies and their users unfolds as a problem if “wrong” users enmesh with “wrong” technologies. A long-standing debate on the merits of photorealism versus non-photorealism in archaeological visualization provides an educating example of such a “problematic” or in Haraway’s words, monstrous social information technology. This article shows how a closer look at the perceived monstrosities of social information technologies can help us understand how people conceptualize information, technologies, and other people and their role in information interactions as they unfold as part of information work. It shows how a lifelike photorealistic visualization together with its spectator forms a cyborg, which is a monstrous runaway “object” when it drives with its own cultural force a programme that contradicts with other programmes considered important. The parallels in the critiques of archaeological visualizations and other informational cyborgs in information research – including search engines, information systems and services – suggest usefulness of a monstrous perspective in the analysis of social information technologies in general.

How do we use the other to make sense of who we are?

How do we use the Other to make sense of who we are? A common assumption is that people positively affirm social identities by excluding an inferior Other. This article challenges that restricted notion by focusing on the variation and situational fluidity of alterity construction (othering) in identification work. Based on an ethnographic study of a change project in a public hospital, we examine how nurses, surgeons, medical secretaries, and external management consultants constructed Others/otherness. Depending on micro-situations, different actors reciprocally differentiated one another horizontally and/or vertically, and some also appropriated otherness in certain situations by either crossing boundaries or by collapsing them. The article contributes to theorizing on identification work and its consequences by offering a conceptualization of the variety of othering in everyday interaction. It further highlights relational agency in the co-construction of social identities/alterities. Through reciprocal othering, ‘self’ and ‘other’ mutually construct one another in interaction, enabled and constrained by structural contexts while simultaneously taking part in constituting them. As such, othering plays a key role in organizing processes that involve encounters and negotiations between different work- and occupational groups.

What is the purpose of the Special Issue of Qualitative Research?

The purpose of the special issue is to foster and contribute to methodological advances of qualitative research, including new philosophical approaches and innovative research designs and methods that enable more profound, critically engaged, practically relevant, and reflexive insights into information systems and organizing in the digital era. With this special issue, we seek to reignite the debate about methodological questions and invite information systems (IS) scholars to think differently about emerging and increasingly intertwined social and technological phenomena and explore bold visions and methodological innovations in conducting IS inquiries.

What is market shaping research?

Market-shaping research assumes that firms are the primary actor to lead, manage, and respond to the formation of markets. This viewpoint is increasingly being challenged, but empirical insights explaining the roles, resources and actions of actors other than firms shaping markets remain limited. We address this gap in knowledge by drawing on insights from an in-depth ethnography of market-shaping in the context of cryptocurrency communities. Our theoretical and empirical contributions consist of a typology that highlights four distinct roles performed by individuals shaping cryptocurrency markets. We furthermore identify six micro-level market actions, and delineate a novel theoretical model and propositions outlining the pathways with which these actions impact market size, market offerings, as well as market functioning. This study thereby establishes an important avenue for future research, and offers managerial guidelines enabling practitioners attempting to benefit from cryptocurrencies.

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