A professional conference call


A professional conference call should attempt to be courteous, respectful, and informative. If you drop your headset and everyone hears the clattering then it is disrespectful and makes you look like a fool. Test out the headgear, make sure you sound clear through the phone, and learn all the other buttons on the headset.


What are the best conference call services?

What Are the Best Conference Call Services?

  1. RingCentral. Best overall conference call services ($19.99 per month). …
  2. Grasshopper. Best for small businesses or personal use ($26 per month/billed annually). …
  3. Google Hangouts. Best for startups and for conducting one-on-one meetings (Free – $8 per month). …
  4. BlueJeans. …
  5. GoToMeeting. …
  6. ClickMeeting. …
  7. FreeConferenceCall.Com. …
  8. Cisco Webex. …
  9. UberConference. …

How do you join a conference call?

  • Open Conferences. In Course Navigation, click the link for your web conferencing tool. …
  • Join Conference. Next to the conference you want to join, click the Join button. …
  • Join Audio. To use your microphone during the conference, click the Microphone icon [1]. …
  • Audio Test. …
  • View Conference. …

What is the best free conference call app?

Best user experience: Skype is the video conference app I would use with my non-tech-savvy mother. It’s the simplest user experience and offers easy-to-use chat features, and it’s completely free. Best performance: Zoom will consistently deliver the lowest amount of latency for your video conference calls. You can have 100 people on at once …

What is the phone number for conference calls?

  • Use the Skype for Business admin center. For some countries/regions, you can get numbers for your conference bridges using the Skype for Business admin center. …
  • Port your existing numbers. You can port or transfer existing numbers from your current service provider or phone carrier to Microsoft 365 or Office 365. …
  • Use a request form for new numbers. …

How do you do a professional conference call?

12 Tips on How to Conference Call Like a BossPick someone to head up the call. … Create an agenda. … Make sure everyone can get on the call. … Select a quiet background. … Log on early. … Start the meeting on time. … Introduce everyone. … Pay attention.More items…•

What are the types of conference calls?

Types of Conference Calls When we talk about what a conference call is, there are three types that come into mind: audio, video, and web conference. Knowing the difference between the three is important to learn how to utilize each tool for your conferencing needs.

What is meant by a conference call?

: a telephone call by which a caller can speak with several people at the same time.

What is the best to use for a conference call?

The Best Conference Calling Services Of 2022RingCentral.FreeConferenceCall.com.GoToMeeting.Vast Conference.Grasshopper.Valuable Conference Call Features.Choosing the Best Conference Call Software.Frequently Asked Questions.More items…•

What is meeting and conference?

A conference is a meeting of people who come together to share information (or ‘confer’) about a chosen topic. While meetings are generally focused on a key outcome, conferences tend to be bigger and involve bringing together key players in a field to discuss and share information around a certain subject.

Why do companies use conference calls?

Key Takeaways. Earnings conference calls are a formal way for companies to relay information to interested parties, including institutional investors, individual investors, and financial analysts. Conference calls allow companies to highlight successes during prosperous times and calm fears during adverse ones.

What is another word for conference call?

What is another word for conference call?teleconferencephone meetingthree-way callingvideo teleconference

What is meant by a conference call in business communication?

A conference call is a telephone call, connecting multiple participants at the same time. Also known as a teleconference, this type of call can be made on a landline, mobile, or via an internet connection and enables participants to attend a meeting even if it isn’t physically possible to get to the same location.

Is a conference call a video call?

A conference call is an audio call in which multiple participants all join the same call at the same time.

How long is a conference call?

The average conference call lasts 45-60 minutes. If you are planning a call that will be longer than two hours, be sure to plan for some time to allow callers a brief break. Be sure to let your callers know how long the meeting should last.

Can zoom do conference calls?

In the navigation menu, click Personal Audio Conference. Click Start Conference. This will open the PAC controls in your browser. You will have options to dial in to the meeting, or if you have call out enabled, there will be a Call Me option.

How many people are in a conference call?

five callersConference calling on Android supports up to five callers at once. Setting up and managing a conference call on Android devices can be completed in the six steps listed below.

What to do after a conference call?

Once your call ends, it’s often useful to send a follow-up email with relevant information and a feedback survey. That way you’ll know what your attendees responded to – and what they didn’t – to improve your conference call sessions every time for maximum results!

What to do if you run out of time to address attendee questions?

Also, if you run out of time to address attendee questions, it’s helpful to assess who remains in the queue and let them know you’ll answer their questions offline at their convenience.

Why do virtual events have questions and answers?

Many virtual events feature a Question & Answer session to further engage their participants.

Can you handle an important call?

The good news is that with the right preparation and tools, you can handle any important call like a highly-trained operator and avoid any nightmare-inducing situations.

Is it worth providing anything that helps a person at their desk by themselves feel engaged in a virtual event?

It’s worth providing anything that helps a person at their desk by themselves feel engaged in a virtual event. Everyone’s guilty of multitasking during a presentation, and attendees really struggle (or don’t) to stay with the presentation in a meaningful way.

What is the best conference call service?

Published on July 16, 2021. Want to jump straight to the answer? The best conference call service for most people is definitely Nextiva, RingCentral, or GoToMeeting. A good conference call services allows you to connect with the folks you want, when you want, and how you want.

What is the best part of video conferencing software?

Arguably the best part about this video conferencing software is the cloud collaboration features . It’s easy for teams of any size to share files and screens with other meeting participants to stay organized and make the conference more interactive.

How many people can be on a Zoom call?

That said, Zoom is best for large or enterprise teams. For $19.99 per month, you can have up to 300 participants in a single call. That’s larger than any of the other providers (outside of enterprise-level plans).

What is the most reliable VoIP network?

If you can’t gamble on conference call audio quality, go with the most reliable VoIP network out there— Nextiva.

Is a conference call a luxury anymore?

A good conference call service isn’t just a luxury anymore. It’s downright essential for work in the 21st century.

Is it bad to have a back and forth conference call?

Nothing’s worse than a confusing back-and-forth between you and the person you want to talk to about how you’re going to meet. That’s why being able to easily schedule and set up calls is the foundation of any good conference call service.

Do you need a strong connection to make a call?

If you’re making calls over the internet, you need a strong connection. It’s not that voice calls put a huge strain on the network–they don’t–it’s that any delay or lag in the connection is a big deal.

Why do we need to conduct conference calls?

Whether you work in an office setting and need a supplemental phone call in place of a face to face meeting or you work in a distributed or remote work environment where conference calls are the norm, conducting them effectively is essential for team collaboration and decision making.

When to introduce yourself on a conference call?

Always introduce yourself when you join the call. Some people get connected and stay quiet. If the person joining the call does not introduce him/herself, the person conducting the meeting should ask “who just joined the call?” This ensures everyone is aware of who else is in the call.

How many seconds does Silently count when closing a call?

Silently count 5 seconds when closing the call.

Why do you address someone by name?

Address someone by name if you want them to respond so there aren’t awkward pauses if someone isn’t paying attention or aren’t sure who needs to answer something.

How long before a meeting should you join a call?

Join the call at least a minute or two before the scheduled meeting time.

What to do before a phone call?

Before the call. If calling from something other than a phone such as a computer, test the equipment beforehand to verify that it is working as expected . Technical difficulties during the call can throw off the rhythm of the conversation and waste everyone’s time.

When not speaking, should attendees mute their phone/mic?

When not speaking, attendees should mute their phone/mic, especially if they are in a place where background noise is present or possible. It can be very distracting to suddenly get an earful of background noise when trying to speak.

How to avoid dead air on a call?

Plan out the order that each person will speak in, if you know who you need to hear from. Perhaps even email out an agenda ahead of time so there’s no uncertainty about who speaks in what order. That way you can avoid dead air, talking over each other, and generalized confusion that can disrupt the call.

How to control conversation?

You may be able to plan the overall order in which topics are spoken about, but you can’t immediately control the conversation as it unfolds. Instead, you have to shape the flow of the conversation in a polite way. One way to do this is to acknowledge the previous person’s point and offer an opportunity to continue that particular conversation elsewhere.

Is a conference call the easiest way to communicate?

Let’s face it: conference calls are never the easiest way to communicate. Whether it’s confusion on who has to speak next, or the awkwardness when two or three people are talking over each other, sizable conference calls tend to devolve into chaos unless someone structures them.

How to ensure a successful audio conference call?

One of the best ways you can ensure your audio conference or conference call is a success is to provide an upfront contract, of sorts, to the attendees. This, along with a sharp meeting objective and well- thought out agenda, is an essential step in meeting prep. An Upfront contract establishes the ground rules for communication. It acknowledges communication barriers and provides agreed upon techniques for overcoming such barriers.

How to talk to multiple people?

With multiple participants, people often tend to talk at once, making the conversation extremely difficult to decipher. Try to speak one at a time so that we can pick up the conversation in its entirety and better identify the individuals.

What Exactly Happens in a Conference Call?

I’ll answer this question by sharing the experience of my first ever conference call, which was typical of many you’ll encounter.

How to make sure your conference call is online?

First, check that the technology is alright. If you’ll be using your phone, check your network and ensure your battery is fully charged. If the conference call is online, make sure your internet is already connected, fast and stable.

What order should participants speak in?

For example, participants can speak in alphabetical order. Whatever you choose, it’s important that the order is clearly stated in the beginning so that people are prepared to speak when it’s their turn.

How to return to a conversation that has already moved to a new topic?

If the conversation has already moved to a new topic, you can return to your objection by stating “I’d like to backtrack (return) to [topic].”

How to calm yourself before a call?

Before the call, practice breathing exercises to calm yourself.

Why do we use conference calls?

They might be used to: These calls save enormously in travel and accommodation expenses for the company. They also allow sudden issues to be tackled quickly and efficiently.

When should a conference call end?

Once everyone’s done speaking and all clarifications have been addressed, the conference call should end with a summary of what was discussed.

What is the agenda of a conference call?

During the call, the agenda keeps discussions on-topic and on-time. After the call, the agenda is a reference, documenting outcomes and assignments.

What is a company meeting?

Company meetings are a unique case—they must be heavily stage-managed to keep the entire agency interested without omitting important information. This agenda template organizes meeting sections by business area. It should work for most companies. Read the accompanying article with tips for CEOs on how to run these meetings. [ Geckoboard]

What is a combination agenda and minutes template?

This combination agenda and minutes template is designed for project or product managers. It includes dedicated areas for both opportunities and risks. [ TechWhirl] This agenda works well during a video conference where engaging debate will be had and should be documented.

What is a business meeting agenda?

Business Meeting Agenda: This formal agenda has a column for the beginning and end times of agenda items, to help keep the meeting on track. [ Microsoft Office]

What is the purpose of an agenda in a video conference?

Your meeting agenda also sends important signals about how you want the conference call or video conference to feel. If you want a more free-flowing conversation, keep the agenda light. If you have a lot to get through, you’ll want a more detailed and air-tight agenda.

What is the purpose of the three page agenda?

An extensive, three-page agenda. Page one covers the details and planned topics of the meeting. Page two is for noting items that should be covered at the next meeting. Page three is a place to document the meeting’s minutes. [ 4Good ]


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