How to connect polycom conference phone to wifi



  1. Insert the Polycom Wi-Fi wireless network adapter into the USB port of your VVX phone.
  2. Select Start.
  3. Select Wi-Fi, then select On.
  4. Select Yes to reboot the phone.
  5. After the phone reboots, Wi-Fi is enabled.
With the wireless adapter connected, follow the steps below to enable Wi-Fi on the Polycom phone:
  1. Go to Settings > Basic > Wi-Fi.
  2. Choose the network to connect to and enter the password (if prompted)
  3. Select Connect.
Oct 19, 2021

How to setup a Polycom phone?

  • Display Name: SIP Extension Number
  • Address: SIP Extension Number
  • Authentication User ID: SIP Extension Number
  • Authentication Password: Phone-Password from above (not the numeric/voicemail password!).
  • Label: SIP Extension Number

How to make video calls using Polycom phone?

Use your Polycom Phone

  • Place a Call
  • Search a Contact. Using a headset? …
  • Dial an Extension. …
  • Receive a Call. …
  • Conference (Add a Caller)
  • Transferring Calls. …
  • Guest Login (Hotdesking or Hoteling) Before following these steps, make sure your Dialpad Admin has enabled this on your Office’s account.
  • Switch to this Device. …
  • Caller ID. …
  • Check Your Voicemail. …

More items…

How do I use group paging on my Polycom phone?

On your Polycom phone, go to Advanced Settings > Admin Settings > PTT/Paging. Select Enable. To enable the Paging using GUI. Please see the instructions below to learn how to use this feature with your particular phone model. Note: To configure this feature in Account Manager, see the online documentation for Setting Up Group Paging.

How do I transfer calls on Polycom phones?

Transfer a Call Using a Polycom Phone

  • After receiving a call, press the transfer key
  • Select Normal Transfer
  • Dial the person to whom you wish to transfer and hit Dial. This puts the caller on hold
  • Once you’ve spoken with the receiving party, hit transfer again to complete the transfer

See more


How do I connect my Polycom phone to my home?

Quick View. Turn your phone upside down and locate the connection ports.Connect the LAN Ethernet cable from the wall jack to the phone.Connect the. Ethernet cable. from the phone to the computer.Connect the handset cord to the phone jack port.

How do I connect my Polycom VVX 411 to WIFI?

You can enable wireless connectivity for your USB-enabled VVX phone using the Polycom® Wi-Fi wireless network adapter….Prerequisite:Insert the Polycom Wi-Fi wireless network adapter into the USB port of your VVX phone.Go to Settings > Basic > Wi-Fi.Select Wi-Fi, then select On.Select Yes to reboot the phone.

How do I connect to a Polycom conference call?

Polycom SoundStation2: Conference a CallStart a call with Polycom SoundStation2.Press the Conference button . Places the first call on hold.Dial the number and connect with the second party.Press the Conference button. This will merge the three calls.

How do I set up my Polycom phone?

0:042:08How to Setup and Activate a Polycom Phone – YouTubeYouTubeStart of suggested clipEnd of suggested clipInformation press the edit button press the double arrow button to backspace and remove the default.MoreInformation press the edit button press the double arrow button to backspace and remove the default. Value. Now use the dialpad keys to enter the server user.

Why is my Polycom phone not working?

0:191:39Troubleshooting Polycom VVX300 Phone has no dialtone – YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you flip the phone over. And see that the handset is not plugged in to the handset icon Jack yourMoreIf you flip the phone over. And see that the handset is not plugged in to the handset icon Jack your handset is in the correct location unplug it from the incorrect location.

What is Dongle Wifi?

Otherwise known as a wi-fi dongle, wi-fi stick, internet stick or USB network adaptor, a dongle is a small modem that allows you to access 3G, 4G or 5G data (depending on your dongle plan) by plugging it into a USB port on the device you’re using.

How do I connect to a conference call on my phone?

How do I make a conference call on an Android phone?Step 1: Call up the first person you want to include in your conference.Step 2: Once the call connects, tap the “Add call” button. … Step 3: Find the next person you wish to add to your call and select their contact number. … Step 4: Tap the “Merge” button.More items…•

How do you use a Polycom phone?

2:026:43How to use your Polycom VVX 400 Phone System – YouTubeYouTubeStart of suggested clipEnd of suggested clipPick up the handset. And press the voicemail messages key enter your voicemail password followed byMorePick up the handset. And press the voicemail messages key enter your voicemail password followed by the pound. Key follow the audio prompts to retrieve your voicemail messages.

How does a conference phone work?

Conferencing calling involves three or more people dialling into a call at an agreed time with their dial-in number and PIN. Guests can use a range of dial-in numbers to join the call, if they enter their correct PIN for their call. The PIN is a unique six-digit number used to determine what specific call they enter.

How do I find my Polycom IP address?

To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address.

What is the server address for Polycom?

The default is 456. 2 Choose Admin Settings > Network Configuration > Provisioning Server, and press the Select soft key. 3 Scroll to a field, press the Edit soft key, and enter the FTP provisioning boot server information—in this example your computer’s IP address—user name, and password.

How do I log into my Polycom phone?

Reception Style Desk PhoneAccess the sign-in screen on your phone by selecting “Sign In” on the main screen of the phone.Select “User Credentials”Verify that the Sign in address and User name fields contain your email address.Select the “Password” field.More items…•

What is the default password for Polycom IP phone?

456What is the default Polycom password? The default Polycom password is 456. If this password does not work, it means that somebody has changed it and you will need to factory reset your phone if you wish to access the admin menu. Use the instructions above to learn how to factory reset your phone in this case.

What does URL calling is disabled mean?

URL Call Disabled is a Phone Registration Error experienced by Polycom phones. This happens when there is a network issue. When the Softswitch or Software Switch is unable to link PSTN to IP Networks, the “URL Call Disabled” error is displayed on your Polycom phone. Resolution: Check the Phone’s Physical Connection.

How do I set up OBiWiFi5G?

OBiWiFi5G Setup – OBi IP PhoneSelect Settings on the phone screen.Select OBiWiFi.Click on “Scan” (bottom right of the screen)Select the WiFi network you would like to connect to.Click on “Connect” to enter your network password.Enter the WiFi password if required.

How do I update my Polycom firmware?

Go to “Utilities” >> “Software Upgrade”.Select “Poly Hosted Server” and then click on “Check for Updates”.Go to the Supported Firmwares page, find the firmware version for your device, then select it from the drop-down menu.Click on “Install”.The phone reboots to install the required firmware.

How to connect VVX phone to Wi-Fi?

You can select a PSK or an enterprise-based security option to connect your VVX phone to a secured wireless network. Go to Settings > Basic > Wi-Fi. Do one of the following: For a WPA (2)-PSK network: enter the Password. For a WPA2-enterprise network: enter User ID and Password. Select Connect. The phone connects to the Wi-Fi network …

What band does a VVX phone use?

VVX phones use 2.4GHz or 5GHz default radio bands. Prerequisite: Before setting up a wireless network, make sure that you connect the VVX phone to its power adapter. Insert the Polycom Wi-Fi wireless network adapter into the USB port of your VVX phone. Select Start. Select Wi-Fi, then select On.

What to do if Polycom phone doesn’t connect to network?

If your Polycom phone doesn’t connect to the network, make sure that your OBiWifi adapter is plugged into the back of your phone, as it is integral to the device’s wired connection. If this does not work, you could try resetting your phone, using a wired connection, or calling customer service.

How to connect a phone to a Wi-Fi network?

Plug in the adapter to the USB port on the back of the device. Select “Start” on the screen. Choose “Wi-Fi” then “On.”. Choose “Yes” to reboot the phone. Go to the Settings. Choose the network that you want to connect to. Enter your Wi-Fi credentials (if prompted).

What is the firmware on a phone?

Firmware is what allows the phone’s software to “talk” to its hardware. If you are not on the latest version, you may have trouble connecting your phone to the internet. You can learn more about setting up your phone’s firmware by clicking here. With that being said, you can set up your OBiWiFi adapter by:

Does Polycom VVX 400 work?

So, for instance, if your office building uses gigabit speed, your Polycom VVX 300 or Polycom VVX 400 may not work.

Does Polycom work with landline?

However, since it operates with your smartphone and other Wi-Fi-enabled devices, it requires the internet. So what happens if your Polycom phone won’t connect to a network?

Does Polycom phone have internet?

As is, your Polycom phone will not immediately connect to the internet. You will need to use the adapter that came with your purchase. It should look like a small, black thumb drive. Before doing anything, make sure that your phone has the latest firmware version.

How does a VVX phone work?

In most office environments, VVX phones are connected to the network through its wired Ethernet ports on the phone. By connecting the phone to a WiFi adapter, users have the option of connecting their phone to a wireless network, providing unrestricted placement.

What adapter is used for VVX phone?

This section takes you through the steps to connect a VVX phone to a WiFi adapter. The NETGEAR WNCE2001 is the WiFi adapter used in the procedure shown next.

Does Polycom make warranties?

While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.

Is Polycom liable for any loss of business information?

The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages.

Find Your Sweet Spot

Wireless adapter allows a USB-equipped VoIP adapter or VVX phone to connect to the Internet over a Wi-Fi network. With Wi-Fi adapter, you have the freedom to place your VVX phones or VoIP adapters anywhere within range of your Wi-Fi network.

Optimized for google voice

IP phones for Open SIP users who need maximum flexibility and ability to easily customize the User Interface. Ideal for Service Providers that have already integrated OBi software.


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