How to handle a conference call interview


  • Get behind the camera ahead of your conference call interview. We mean this in two senses: literally and psychologically. Let’s start with the literal. …
  • Test your tech. This is perhaps another aspect of ‘getting behind the camera’. …
  • Do your research. One of the most important parts of preparing for any job interview is thorough research. …
  • Prepare your answers for your conference call interview. Having your research under your belt will help you massively here, so make sure to do it before you start prepping answers.
  • Get your questions ready. The idea of switching roles comes into play again here. …
  • Remember non-verbal communication. This is just as important if your job interview is only via telephone, without camera. And maybe that sounds a little strange.
  • Keep calm and enjoy your conference call interview. With these handy conference call interview tips, there’s no need for stress or anxiety ahead of your call.
Conference call interview tips for success
  1. Get behind the camera ahead of your conference call interview.
  2. Test your tech.
  3. Do your research.
  4. Prepare your answers for your conference call interview.
  5. Get your questions ready.
  6. Remember non-verbal communication.
  7. Keep calm and enjoy your conference call interview.
Aug 17, 2020

How to have a successful conference call?

8 Tips for Better Video Conference Calls

  • Be Aware of Your Surroundings. If you need to appear on camera during your call, make sure you know what’s going on around you. …
  • Get Creative With How You Connect. …
  • Clear Out the Bandwidth Hogs. …
  • Log In Early. …
  • Go With a Wired Connection. …
  • Avoid Feedback. …
  • Don’t Forget a Charger. …
  • Have a Backup Plan. …

How do you join a conference call?

Start Conferencing Today

  • Get a Free Account. Create a account using your email and password. …
  • Host a Conference Call. The host connects to the conference call using the dial-in number, followed by the access code and host PIN.
  • Participate in a Conference Call. …
  • Add Video Conferencing and Screen Sharing. …

How to enable conference call?

To do this, follow these steps:

  • Click Start, click Run, type regedit, and then click OK.
  • In Registry Editor, locate the following registry subkey:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.LiveMeeting.Addins
  • In the details pane, double-click LoadBehavior. If the value is 3 in the Value data box, the Conferencing Add-in for Outlook is enabled.

How to conduct better conference calls?

What to do when everyone is on the phone….

  • Introduce yourself as the leader, and allow all other participants to announce themselves. …
  • Always start the call on time, and conduct a roll call. …
  • Beyond introductions and agendas, the success of a conference call will largely depend upon the structure and purpose of the meeting, and your ability to manage the flow. …

More items…


How do you introduce yourself in a conference call interview?

Introduce yourself to the individual by stating your name and the reason you called. Likewise, the interviewer may answer the call personally. In this case, follow the same procedure of introducing yourself and your reason for calling.

How do you answer a conference call?

Similar to the iPhone, you can press “Manage” to mute or disconnect a party from the conference call….How to make a conference call on an AndroidMake a call.After connecting, press the “Add Call” icon. … Dial the second party, and wait for them to answer.Press the “Merge” icon.

How do you handle a call for an interview?

Do’s and Don’ts During the CallDo use Mr. or Ms., followed by the interviewer’s last name. … Don’t smoke, chew gum, eat, or drink.Do keep a glass of water handy, though. … Do smile. … Do focus, listen, and enunciate. … Don’t interrupt the interviewer.Do take your time. … Do take notes.More items…•

What to say at the beginning of a phone interview?

Start the Phone Interview with an Introduction At the beginning of the phone screen, introduce yourself and thank each candidate for their interest in your open role. Then, take a minute to walk the candidate through your company’s interview process so they can know what to expect each step of the way.

What are the do’s and don’ts of conference calling?

Conference Call Etiquette: 7 Dos and Don’tsBe on time.Fix technical issues beforehand (test equipment)Don’t eat or drink anything.Use the mute button (when not speaking)If the host…have agenda.Choose a quiet location.Speak up, silence isn’t always the right choice.

How do you sound confident on a conference call?

Use These 5 Conference Call TipsPractice Making Your Point. Know the points you want to make and practice them out loud before the call. … Anticipate Questions. In addition to thinking about what you want to say, try to anticipate the questions you might be asked. … Close Your Eyes. … Stand Up. … Bring On The Drama.

How do you say hi on a phone interview?

“Hi [you], this is [interviewer] calling from [company].” “Hi [interviewer]. It’s nice to meet you. Thank you for taking the time to speak with me today.”

How do you greet an interviewer?

Greet your interviewer with a firm handshake and introduce yourself. Be prepared for a little small talk, but don’t overdo it. Follow the interviewer’s lead and let them guide the direction of the conversation.

How do you introduce yourself?

Just sit back and note down the following pointers on how to ace self-introduction.Dress Appropriately. … Prepare what to say. … Begin by Greeting the Interviewer. … Include your Educational Qualifications. … Elaborate on Professional Experience (if any) … Mention your Hobbies and Interests. … Be Prepared for Follow Up Questions.More items…

What are 5 things you should never say in a job interview?

30 Things You Should Never Say in a Job Interview“So, Tell Me What You Do Around Here” Rule #1 of interviewing: Do your research. … “Ugh, My Last Company…” … “I Didn’t Get Along With My Boss” … 4. “ … “I’ll Do Whatever” … “I Know I Don’t Have Much Experience, But…” … “It’s on My Resume” … “Yes!More items…•

How do you answer tell me about yourself?

A simple formula for answering “Tell me about yourself”Present: Talk a little bit about what your current role is, the scope of it, and perhaps a big recent accomplishment.Past: Tell the interviewer how you got there and/or mention previous experience that’s relevant to the job and company you’re applying for.More items…

How can I impress in a phone interview?

5 Ways to Impress During First-Round Phone InterviewsYour voice is all you have… use it to your advantage. … Know the basics about the company and interviewer(s) … Speak articulately about your skill set and work experience. … Ask intelligent questions. … A follow up “Thank You” note is a must.

How do you ask a question on a conference call?

When callers have a questions, ask them to dial 5* to “raise their hands.” You’ll see that they have a question next to their name in the Call Manager. If a caller is muted and you’d like to take their question, unmute them in the Call Manager.

Can you see who is on a conference call?

Only the person who started the conference call can see the names of all participants. But if a participant adds someone else, they can see the name of the person they added and the person who started the conference call.

Can conference calls see numbers?

Only the meeting organizer can see your number.

How do I host a conference call on my phone?

Setting Up a Conference CallCreate a conference call account if you don’t have one.Select appropriate dial-in numbers for your callers.Pick a date and time for your conference.Send a conference call invite.Dial into your conference at the appointed time.Start your conference!

What to ask when weeding out resume padders?

In order to weed out resume padders, it’s always great to ask individual questions about work experience. A great question to ask is what skills can they bring to this job or what things have they learned from previous jobs.

How to avoid stumbling in an interview?

Taking the time to brainstorm some questions and write them down before the interview can prevent any stumbling. Keeping this list in front of you to reference during the call can help you remain calm and confident. If you ever find that there’s a lull in the conversation, you can move on to the next question.

Why do you record a call?

Recording the call is always a great idea. When you interview a lot of people, details can get muddy. If you have recordings of each conversation, you can reference their answers to compare and contrast people’s strengths and weaknesses.

What to do when you feel a candidate is not the right fit for a job?

If you can sense that a candidate is not the right fit during your call, you can stick to asking a handful of general questions and politely end the call.

What does it mean when a person can’t handle the stress of an interview?

This job likely comes with some stressors. If a person can’t handle the stress of the interview, they might not be confident enough to handle the job.

How to start an interview with a small talk?

Always start with polite small talk by asking them how they’re doing and if they’re ready to start the interview.

Why are both parties uncomfortable?

Both parties are uncomfortable because of the tension. Remember that each candidate is a person and you should treat them as such. Always start with polite small talk by asking them how they’re doing and if they’re ready to start the interview. Be sure to find a quiet space with minimal distractions.

How to teleconference an interview?

The interviewer and the interviewee dial into the conference bridge and start conference calling. Interviews may make use of video conferencing solutions in addition to the voice conferencing solution. This helps the interviewers assess candidates’ body language too. But in most cases a simple conference call will suffice for preliminary screening. Some conference calling services provide call recording as a free feature, which can prove to be extremely useful to the interviewers, should they wish to playback the call at a later time to check exactly what was said. The value of replaying the interview after it has finished to get a real firm idea of the candidates responses and personality can make the interviewer much more confident in their decisions.

What is the trend in interviewing?

The trend is to conduct a preliminary screening, then the candidate is launched into teleconferencing with managers, the HR personnel and finally the reporting manager. But the interview process should of course be tailored to the organisation conducting the interviews. All the interviewers make extensive use of conferencing services to assess the candidate, before selecting the most suitable candidate (s) to attend face-to-face meetings.

Is phone conferencing good for an interview?

Phone conferencing for an interview can be a highly productive but depends upon thorough preparation on the part of the interviewer and interviewee ahead the call. The following are some tips to ensure that phone interview is a success.

When to invite candidates to meet with you?

You may do this at the end of the call, or at a later date after listening back to the conversation and reviewing other candidates.

Is interviewing a skill?

Interviewing, whether it is face to face or over the telephone, is a skill. Within just a few minutes you are required to assess the qualities and aptitude of a person and make a judgement on whether the candidate is suitable for the job and is a fit for the organisation. These days more and more companies are relying on conference calls to find the right candidate. This is especially relevant in a global economy where the candidate with the right skill sets could be located anywhere in the world. It is illogical and expensive to get everyone to come to your office premises for a face to face interview for every round.

Does Whypay offer free conference calls?

WHYPAY? offers free conference calls that are included in your bundled minutes under Ofcom regulations.

Why is teleconference interview more effective?

This advantage has been the driving force of increased teleconference interviews in many organization. It is equally cost effective to the interviewee because they can have the interview session while at home.

What is a teleconference interview?

Teleconference interview is a telephone and formal conversation between two or more participants by using advanced cloud meeting technology like ezTalks Meetings. In this case, you will not be meeting your interviewer face to face. Instead, you will see each over a phone or a telephone in video conference meeting.

Why is it important to prepare for a teleconference interview?

The majority of potential employers use telephone interview as the initial screening to filter out some of the applicants. The call may be audio or video conferencing through platforms like ezTalks Meetings. Video teleconference job interview is most preferred …

Why is video interview better for the environment?

Environmentally Friendly. Video teleconference job interview reduces carbon footprints in the environment because there is a reduced automotive usage. Vehicles exhaust has been increasing carbon footprint in the atmosphere because of its gas composition. Improves the Hiring Process.

Why is teleconference important for job interviews?

A job interview via teleconference is time efficient because it can be set up at any time upon arrangements. You will get an email or text notification about the interview. Increases Productivity. Since teleconference interviews involve more than two participants, more interviews can be conducted within a day.

How does cloud meeting technology improve communication?

The video teleconferencing offers the interviewer to gauge how much the candidate is interested in the job by observing the non-verbal cues. Also, cloud meeting technology improves communication by allowing the exchange of files and media, and interactive whiteboard sharing.

Why is it important to write a list of questions?

This list is important because it will you not to forget important questions during the interview. It also focuses the interview on the main agenda of gauging whether the candidate is fit for the job. Remember to have questions that focus on the behavior and performance of the candidate.

What is the best way to keep static, breathing or background noise to a minimum when you’re not addressing?

Using the mute button is the best way to keep static, breathing or background noise to a minimum when you’re not addressing the call. Remind others to use their mute button if noise becomes distracting.

What to say on a team meeting?

Give a synopsis of what the team accomplished on the call and mention any items that need follow-up and who’s doing them. This can unite and motivate the team while making sure everyone clearly understands any directives. For example, ” Thank you everyone. Jill will send meeting minutes this afternoon and Tobias will pull sales statistics for end of quarter earnings by Friday. ”

Why is it important to have a conference call?

Conference calls can be just as important and productive as in-person meetings, with the goal of helping teams meet their work responsibilities or collaborate on projects. From international business to remote team members, learning proper phone habits for conference calls is essential for any industry or field. In this article, we explore 28 tips for conference call etiquette to help make your next phone meeting a successful one.

How to foster collaboration on a conference call?

Foster collaboration on the conference call by calling on colleagues to share insights. This can help generate more ideas from the team or support coworkers who might be less confident to speak up on their own.

What to check before using a phone?

Check all of your connections ahead of time, including any device battery levels, headsets, video elements or other technology, particularly if you’re using new equipment or an unfamiliar phone system. This gives you time to fix any issues you might encounter.

How to introduce yourself on a conference call?

Establish the leader of the conference call and any guest speakers by introducing yourself and others who will be talking. Also consider introducing those on the line listening, particularly if it is important for the speaker to know who will share insight later in the call. Say a brief hello once you’re introduced so others on the line can hear what your voice sounds like. Should someone talk without identifying themselves, let them finish their thought before politely asking them to say their name.

What to say when leading a call?

Whether you are leading the call or taking part, acknowledge potential disruptions if you’re not in an ideal location. A simple explanation shows respect to the host or guests and can be as concise as “I apologize for the noise, I’m standing outside.”

What is a phone interview?

A phone interview, or phone screening, is an interviewing process that recruiters sometimes use as a way to evaluate a candidate’s fit for the job. Success in a phone interview often leads to an in-person interview, and hiring managers may use a phone screening to eliminate unqualified candidates.

How to thank an interviewer for speaking with you?

Thank the interviewer for speaking with you. 1. Greet the individual who answers the call. First, greet the individual who answers your call. For instance, a receptionist may be the professional who you greet, and they need to know your purpose for calling and who you are contacting.

How to make sure you answer the phone for an interview?

To make sure you sound professional when answering the phone for your interview, start out by stating your name in an upbeat tone, and when the interviewer states who they are, confirm that you were anticipating their call. This way, the interviewer will know who you are and that they reached the correct individual.

What to do after scheduling a phone interview?

For instance, let your family members or roommates know that you are anticipating a phone call to interview for a job. This ensures that everyone is aware of the importance of being away from the phone when the call comes.

How to follow up after a phone interview?

1. Confirm the details of your interview. Before a phone interview can take place, make sure you confirm all the details of the interview with the organization. For instance, confirm the date and time that the interviewer plans to call you so you can be prepared ahead of time.

How to address the interviewer before you hang up?

Before you hang up, address the interviewer by name. 1. Get prepared for your phone interview. Even though you are not meeting in person, it can still be crucial to get prepared for the phone interview as you would an in-person interview.

What does it mean to restate the interviewer’s name?

Restating the interviewer’s name toward the end of your phone conversation reiterates personal attention and shows a sign of respect. Be sure to address the interviewer professionally with their designated title, such as Dr., Mrs. or Mr.

What is the rule of bragging?

Bragging breaks one of the essential rules of conversation: be polite. It breaks another rule because when you brag, you attempt to put yourself above your conversation partner. If bragging is allowed to go on too long, it breaks a third essential rule of conversation: never be boring . 5. Don’t over or under-share.

How to improve listening skills?

Build your listening skills first by shutting out distractions and then listening as carefully as you would like to be listened to.

What are the skills needed to be a good conference speaker?

Having good conversation skills on conference calls also includes listening. Listening well is a pre-requisite for responding thoughtfully. If you haven’t heard both the spoken and unspoken of what your speaker has said, your questions will miss the mark.

How to show a shared experience?

Match their body language. This is another way to show a shared experience, though it is mainly subconscious. Don’t overdo how much you match your partner’s body language; you never want them to feel like you’re miming them. Tip: Point your toes toward your speaker.

Why is it important to use the two minute rule?

Using the two-minute rule is polite because it allows your listener to respond (which is the point of conversation). It also keeps you from rambling. You’ll look smarter if you curb your response to fit a two-minute window. 2.

How to focus on listening?

Tip: Point your toes toward your speaker. This is a subtle but powerful way to focus on them and to demonstrate you are listening.

How to know if a speaker is focused?

When you’re focused, you’ll remember more of what was said, and for a longer period of time.

What to say before emailing someone after they call?

Agree before the call which person is calling whom and at which number. Emailing three minutes after the call was supposed to start with, “Where should I call you?” wastes everyone’s time.

What to do if you are checking email during a call?

If you find yourself checking email during most of your calls, they are either too long, they are too many people involved, or you don’t need to be on them. Five minutes before the end of the call, warn everyone that it’s wrapping up , and ask if there are any questions.

What is the job of a call organizer?

If you are the call organizer, it is your job to call on people to participate if they are not speaking up and someone else is monopolizing the conversation.

How to avoid signal issues on landline?

The more people on the line, the less everyone pays attention. Make sure you are taking the call from a quiet location with a good signal. Using landlines whenever possible helps avoid signal issues.

What to do if you are waiting for stragglers?

Waiting for stragglers only encourages them. If you are joining a conference call, immediately introduce yourself so no one is surprised that you were listening in for three minutes on what they thought was a one-on-one conversation. If someone joins late, do not catch him or her up. It wastes everyone else’s time.

How many people should be on a roll call?

In the first few minutes of each call, confirm how long everyone has to talk, so you can manage the conversation accordingly. If you have more than three people on the line, the organizer should do a quick roll call to make sure everyone is there, and introduce them briefly if possible.

What to do if you call but don’t pick up?

If the person you are calling does not pick up, do not leave a message the first time. Try again one or two minutes later, and if they don’t pick up, leave a message and also email, letting them know you called and stating how much more time you’ll be available. Don’t call again after that unless it’s urgent.


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