How to have more engagement in conference calls


8 Ways to Increase Engagement during a Conference Call.

  • Set an objective. The first step to ensuring engagement is to set an objective for your call. It’s hard to pay attention in a meeting without purpose …
  • Consider all your meeting options.
  • Share your objective, agenda and upfront contract.
  • Ask for input.
  • Don’t be too quick to transition.

9 Ways to Boost Engagement During Online Conference Calls
  1. Consider using video. …
  2. Limit the number of people on an online conference call. …
  3. Set expectations and stick to them. …
  4. Establish ground rules for the meeting. …
  5. Assign roles to participants. …
  6. Warm up with small talk. …
  7. Stay on topic. …
  8. Break up the monotony.


How to improve engagement in meetings?

5 Steps to Improving Engagement in Meetings. 1 1. Define What You Want People to Contribute. The first step is to clarify what kind of engagement you want to see. What do you want people to … 2 2. Ask for Engagement. 3 3. Make Space for People to Engage. 4 4. Acknowledge Contributions. 5 5. Use What You Receive.

Who is really engaged in meetings?

This includes the meeting leader for sure and also anyone who’s really driving a decision or setting the topic. Those folks are invested. But meeting engagement can come in many forms. Someone who offers to take notes is engaged, but so is the person who loudly bullies everyone else into submission.

How do you get more people to attend meetings?

The Five Steps to Improving Engagement in Meetings Define what you want people to contribute. Ask for engagement. Make space for people to engage. Acknowledge contributions. Use what you receive.

What is the highest level of meeting engagement?

Finally, at the highest level of engagement, you get the people taking ownership for the meeting result. This includes the meeting leader for sure and also anyone who’s really driving a decision or setting the topic. Those folks are invested. But meeting engagement can come in many forms.


How can I make my conference call more engaging?

How to Make Conference Calls More EngagingUse Hand Raising in Video Calls. … Provide An Agenda Before Video Meetings. … Use the Right Camera. … Begin All Video Calls With An Audiovisual Check. … Implement “Health Checks” To Evaluate Emotional Well-Being Of Video Participants. … Elect A Video Call Facilitator To Mediate. … Rotate Duties.

How do you increase zoom engagement?

10 Ways to Increase Engagement in the Era of Zoom OverloadWelcome people when they join. … Consider playing music before the call begins. … Open with an icebreaker. … Have multiple speakers. … Make frequent media changes. … Be smart about slides. … Let the audience pick topics. … Flip the experience.More items…•

How do you engage participants?

We give you 5 tips on what you can do to increase the interaction with your participants:Anticipate. You can create engagement in your participants long before your event actually takes place. … Communicate using social media. … Provide a network-friendly environment. … Work in small groups. … Conclude with a drink or activity.

How do you keep the audience engaged virtually?

11 ways to keep attendees engaged during virtual eventsSound out your speaker(s). … Pre-event polling. … Don’t skip on production. … Organise a surprise delivery. … Do a dress rehearsal. … Use your intro wisely. … Create variety with virtual rooms. … Make space for audience interaction.More items…

How do you increase participation in virtual events?

9 strategies to increase attendee engagement during virtual…Define what good engagement means to you and how it can deliver ROI‍ … Choose a virtual event platform with customization capabilities‍ … Create Polls‍ … Hire entertainment. … Leverage gamification‍ … Use translators to make your content more accessible‍More items…•

How do you become a Zoom leader?

Build up a databank of knowledge about their tone of voice as this help you realise what’s going on for them when you connect. In essence, spend time with your team-members just passing the time of day! Then when you interact via zoom: Work out whether it’s management time or leadership time.

How do you make virtual meetings more interactive for students?

Here are a few ideas:Do a social / emotional check-in. Begin your class meeting with a quick social emotional check-in to see how students are doing. … Incorporate movement. … Use the Q&A feature. … Use polls. … Allow students to show off their pets. … Use the chat function. … Make use of hand-gestures. … Incorporate silence.More items…•

How do you encourage participation in team meetings?

How to Encourage Participation in Meetings12 facilitation tips to get teams to speak up. … Address the source of silence. … Set up the room. … Let people volunteer to speak up. … Begin your meetings with a quick check-in. … Ensure equal participation in meetings. … Show that you care. … Facilitate conversation through questions.More items…•

How to keep everyone focused during a conference call?

Keeping everyone focused during a conference call is difficult. These remote meetings are often plagued by common distractions that result in others losing focus. Background noise, for one, is an irritant. It makes hearing the conversation over the phone line hard, making others miss important information. If you are using a microphone or speakerphone, be aware of your location and surroundings. You do not want your device to pick up every little sound you make. Be also aware of your electronics as they can cause interference, affecting the quality of your call.

Why is remote meeting bad?

One of the downsides to remote meetings is the lack of engagement, which causes many professionals to disengage or multitask during a call. Many managers prefer face-to-face meetings over remote ones. Distraction is tough competition, especially when participants are hidden from view. However, there are ways to improve remote collaboration.

Let everyone know ahead of time the purpose of the meeting

Meetings aren’t uniform in purpose. Some are one-way, information sharing events. In this case, consider carefully whether or not everyone needs to be there and how you’re going to present the information. Just verbally rattling off a chain of facts and data may cause those on the other end to check out early.

Send everyone an agenda

This is an offshoot of the first point. Not only are you sharing the purpose, you’re letting everyone on the conference call be able to track the progress of the meeting. It can also let attendees know when they’re expected to participate. Additionally, let everyone know on your agenda what the desired outcome is for each portion.

Expect participation

Make it clear that you’re expecting people to participate. Too often leaders end up leading “dead” meetings because they don’t specifically voice that expectation. Ask direct questions and make sure you’re intentionally inviting, if not all, at least a large contingent of the audience on your conference call.

Design the meeting with participation in mind

In face to face meetings, it’s easy to see non-verbally who wants to participate. That’s not possible without cameras in virtual meetings, and even then it’s more difficult. As I mentioned above, ask individuals specifically for input (“Pete, what do you think?”). If the purpose of the meeting is information sharing, it doesn’t all have to be you.

Kill the mute button

One of the “secrets” people have for checking out of conference calls is to turn on the mute button. That way no one else can hear their key strokes if they’re multi-tasking or other sounds that might give away their lack of engagement. Your team members will be less likely to engage “mute” if they know there’s a potential for engagement.

How to increase participation in a conference call?

Make sure using the service is simple and intuitive. To increase participation, use a service that has chat or private messaging features. This can be helpful when someone has a question but doesn’t want to interrupt a speaker.

Why is participation important in a conference call?

It’s just not an effective way for teams to operate. Participation from everyone on the call is key to team productivity, confidence and comradery. The entire team benefits when all members are on the same page about where everyone stands. Here’s how to make sure all voices are heard during your next conference call. 1.

What is agenda in conference call?

This information is not only valuable for you, but for everyone else on the call, too. For the conference call organizer , the agenda serves as a reminder to keep everyone on topic during the call.

How to make sure all voices are heard during a conference call?

Here’s how to make sure all voices are heard during your next conference call. 1. Prepare and send out an agenda ahead of time. Your time is valuable – and so is your team’s. While you’re planning your next conference call, make sure to create an agenda.

Should conference calls be priority?

Obviously, if your conference calls typically take priority or are mandatory, then this may not be the best tip for your team. However, with some discernment, the option can be a good way to make sure everyone on the call is engaged and is making the best use of their time. 7. Determine next steps before ending the call.

Can you follow up after a conference call?

You can always offer to follow-up separately after the call or at another time. Time limits help everyone make the most of the conference call. They’ll know that if they have questions, feedback or ideas, now’s the time to share. 6. If someone doesn’t need to be on the call, let them know.

What is engagement in a meeting?

Engagement is about getting the individual into the meeting, about breaking through the noise and fog of whatever may be going on for each person so they can focus their will on the collective goals. Meeting engagement is observable behavior; you can see whether or not someone engages in a meeting.

How to engage someone in a conversation?

The simplest way to engage someone is by asking a question, then waiting for an answer. This works well in a one-on-one dialogue. The structure is: Question → Answer. In this case, the job you’ve asked of the other person in the meeting is to answer the question.

What is a pre-work meeting?

Meeting pre-work: asking people to complete tasks assigned before the meeting so they can arrive informed and ready to engage. For example, you can ask people to read a report in advance and come prepared with the specific feedback you need.

What to do when you invite someone to a meeting?

2. Ask for Engagement.

What does it mean to speak up in a group?

At the very least, people who make a contribution to the meeting deserve thanks. For many individuals, speaking up in a group means taking a personal risk. Some people are shy, and some environments are hostile. Whether the risk arises from internal or external factors, it still takes courage and effort to overcome.

Why is it important to be selective in invitations?

One reason you need to be selective with your invitations: research shows that the more people present in a meeting, the less each person participates—or at least, the less most people feel they participate— and the harder it is to keep everyone coordinated. It’s easy for someone to feel that they are not needed (or, worse, like they’re wasting time) whenever the group gets larger than 5 people.

Do you rate a meeting highly where you simply paid attention?

Also, do not anticipat e that people will rate a meeting highly where they simply paid attention. “Paying attention” does not qualify as “participating” from an attendee’s perspective. To truly engage in a meeting—beyond just paying attention—people need an active part to play. They need a job to do.

What are the skills needed to be a good conference speaker?

Having good conversation skills on conference calls also includes listening. Listening well is a pre-requisite for responding thoughtfully. If you haven’t heard both the spoken and unspoken of what your speaker has said, your questions will miss the mark.

How to show a shared experience?

Match their body language. This is another way to show a shared experience, though it is mainly subconscious. Don’t overdo how much you match your partner’s body language; you never want them to feel like you’re miming them. Tip: Point your toes toward your speaker.

What is the rule of bragging?

Bragging breaks one of the essential rules of conversation: be polite. It breaks another rule because when you brag, you attempt to put yourself above your conversation partner. If bragging is allowed to go on too long, it breaks a third essential rule of conversation: never be boring . 5. Don’t over or under-share.

Why is listening important in business?

Listening is an important business conversation skill, which means it needs to be practiced.

Why is it important to use the two minute rule?

Using the two-minute rule is polite because it allows your listener to respond (which is the point of conversation). It also keeps you from rambling. You’ll look smarter if you curb your response to fit a two-minute window. 2.

Can you do a conference call alone?

You can’t do it alone, and to do it well, you need to accommodate your partner gracefully. When you’re on a conference call with a bunch of folks or participating in an online meeting, these conversation skills are that much more critical.

Is conversing a skill?

Just like listening, conversing well is a skill. You’ll get better at it as you practice, but you’ll get better at it faster if you’re mindful of these rules. It’s great to be a star conversationalist, with impressive conversation skills, but this alone won’t be the best reward for your practice.


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