How to run an effective conference call

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5 Keys to Successful Conference Calls

  • Use High Quality Equipment. Without quality equipment, the conference call runs the risk of ending before it begins. …
  • Stay Focused on the Agenda. Have an agenda and stick to it. …
  • Have a Leader, But Let Everyone Contribute. Having a designated leader will reduce the length of most conference calls. This will focus conversation on the essential points of importance.
  • Take Time for Final Comments. Give every participant the opportunity to leave a final comment before exiting the call. …
  • Take Notes and Distribute Minutes. Taking and distributing notes helps confirm that your virtual team is on the same page. …
6 Ways to Run an Effective Conference Call (That People Actually Want to Be On)
  1. Share an agenda in advance of the call. …
  2. Master the technology. …
  3. Send a notification, call in early and take control right away. …
  4. Set the ground rules. …
  5. If a connection is bad, say something. …
  6. Be respectful of people’s time.
Oct 17, 2019

Full
Answer

How do you conduct a successful conference call?

Here are some ground rule examples that you can include on your next meeting agenda to establish an upfront contract and have more successful conference calls. Be prepared. Please review attached documents and the meeting agenda. Be prepared to discuss and offer solutions. Be on time. Do not multi-task.

How do you conduct an effective phone meeting?

Effective meetings require advance preparation, and everyone should not be expected to answer any question on the spot. Provide a meeting recap at the end of the call. Confirm that everyone is in agreement with next steps, responsibilities, and deadlines. Silently count 5 seconds when closing the call.

Is it possible to run a successful conference?

Running a conference can be a massive undertaking. And, the bigger the event, the more variables there will be to address, be mindful of and plan for.

How to have a successful video call at work?

Don’t use a voice-only conference call when having a video call would make presenting your agenda or sharing ideas much easier. Join the call at least a minute or two before the scheduled meeting time. Share a quick story about the weekend or question that you know will start a conversation while waiting on everyone to join.

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How to make a conference call?

1. Control the environment to minimize distractions 1 Find a quiet space to minimize background sounds and distractions. Eliminating disturbances is especially important for the meeting host. For example, a large room could have echoes or a corner near the window could have street noise. 2 Test your conference call technology before you get started to make sure your microphone, speaker, and video are all in working order and at a good volume. 3 Stay on mute when you’re not speaking. Even small sounds like the wind blowing, or a neighbor’s dog barking, can derail a fruitful conversation. 4 Use a headset with noise-canceling microphones to improve audio quality. A hardwired headset will commonly have better quality than Bluetooth. 5 If sharing a small room or office with a colleague, avoid having each person call into the conference call as it could create a distracting feedback noise.


How to start a conference call early?

It’s important for the meeting host to join at least 5 minutes early to kick off a productive discussion. Send out a focused agenda at least 24 hours ahead of the conference call. Consider allowing participants the ability to add questions or feedback before the meeting.


How to minimize background noises in a meeting?

1. Control the environment to minimize distractions. Find a quiet space to minimize background sounds and distractions. Eliminating disturbances is especially important for the meeting host. For example, a large room could have echoes or a corner near the window could have street noise.


Why is it important to have a high quality meeting?

That’s why it’s valuable to have effective technology, prepared meeting hosts, and high levels of participation to help take teamwork to the next level.


How to improve audio quality?

Use a headset with noise-canceling microphones to improve audio quality. A hardwired headset will commonly have better quality than Bluetooth. If sharing a small room or office with a colleague, avoid having each person call into the conference call as it could create a distracting feedback noise. 2.


What to do before a phone call?

Before the call. If calling from something other than a phone such as a computer, test the equipment beforehand to verify that it is working as expected . Technical difficulties during the call can throw off the rhythm of the conversation and waste everyone’s time.


How to start a small talk?

Don’t start unless the key people are there so you don’t have to repeat things. Begin with a summary of the agenda and purpose of the meeting . When appropriate, take time for everyone to make introductions being clear about position and role.


Can you use voice only on a conference call?

Before starting the call, always make sure you understand what buttons, both physical and on the computer, control whether you are muted. Don’t use a voice-only conference call when having a video call would make presenting your agenda or sharing ideas much easier.


Why don’t people have successful conference calls?

Many people don’t have successful, and effective conference calls because they don’t prepare for them . You might take these calls wearing flip-flops at home, or at a coffee shop but this doesn’t make it less important than any other meeting.


Why do conference calls lose track?

Sometimes conference calls lose track because too many people were invited. Every call has its purpose. This mean that when you organize a conference call, you should only invite the people who will work on these issues.


Do you lose track of what’s being discussed during a call?

If you’re the call runner or attendee, don’t lose track of what’s being discussed during the call. Many people hit and miss when it comes to staying on topic. If you make your set of points, you won’t have a problem.


What is conference call?

Conference calls are collaborative, so consider pausing between ideas or topics to give those on the line an opportunity to share their input or ask questions. Aim to keep each topic or point as brief as possible to allow time for others to speak.


How to foster collaboration on a conference call?

Foster collaboration on the conference call by calling on colleagues to share insights. This can help generate more ideas from the team or support coworkers who might be less confident to speak up on their own.


What is the best way to keep static, breathing or background noise to a minimum when you’re not addressing

Using the mute button is the best way to keep static, breathing or background noise to a minimum when you’re not addressing the call. Remind others to use their mute button if noise becomes distracting.


Why do you need video for a conference call?

Enhance an audio conference call with video when possible or when there is value in showing video or visual elements, like for presentations, site visits or a product launch location. Video can lend important body language and give another level of dimension to your meeting.


Why is it important to end a meeting early?

Ending on time or early is respectful and ensures colleagues can return to work or join other meetings as planned. It shows great time management skills, can enhance your reputation and helps ensure future calls are productive.


Why do we need an agenda?

An agenda helps everyone stay on topic and gives an estimated amount of time for each speaker or discussion item. Share the agenda ahead of time and review it as an attendee to prepare for the meeting.


Can you eat food on a conference call?

Eating food is loud on a conference call, and the sounds can be disruptive. Save snacks or drinks for before or after the call—this way you are not chewing when it’s time to share your input.


How to run a conference?

1. Work out the key details in advance. It’s important to set yourself up for success. So, while the temptation might be to gloss over the finer details of running a conference, you have to take the time to think ahead about how it’s all going to come together — or your event could end up a disaster.


What is the importance of marketing for an event?

Marketing will play a critical role in the success of your event. When it comes to promoting your event and encouraging engagement, be sure to prioritize social media. Facebook groups are especially valuable for this task.


Is a conference a massive undertaking?

Running a conference can be a massive undertaking. And, the bigger the event, the more variables there will be to address, be mindful of and plan for. But we can’t overlook the many benefits of holding an event for your target audience, whether that means giving its members a chance to experience your business in a new way, …


Why is it so confusing to have too many people on a conference call?

With too many people on an audio call, it can get confusing because you have to distinguish between so many voices. Whomever you choose to invite, make sure they really need to be there. For the rest, you can simply send them notes from the meeting.


What to do as a leader in a meeting?

As the leader, you’ll have your hands full managing speakers and making sure the meeting is running smoothly. Request that someone else take notes so you can send those meeting minutes to everyone after the call.


Can you lead a conference call with audio?

While you could certainly lead a conference call that’s pure ly audio , it can be helpful and more engaging to supplement the call with a screen share. There are many web conferencing apps that allow you to do this.


Can you mute someone on a conferencing app?

Stay muted when you’re not speaking, and ask others to do the same. Depending on your conferencing app, you as the host might be able to mute people as you see fit.

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Agenda

  • There are plenty of blog posts about best practices for leading meetings and conference calls. These are the oft-spoken items that should be quite familiar to anyone who has conducted even a cursory Google search on the topic: 1. Create and share the meeting agenda in advance of the call that includes: 1.1. why you are meeting 1.2. who is attending the meeting 1.3. when is the meeti…

See more on mediacurrent.com


Before The Call

  1. If calling from something other than a phone such as a computer, test the equipment beforehand to verify that it is working as expected. Technical difficulties during the call can throw off the rhy…
  2. Before starting the call, always make sure you understand what buttons, both physical and on the computer, control whether you are muted.
  1. If calling from something other than a phone such as a computer, test the equipment beforehand to verify that it is working as expected. Technical difficulties during the call can throw off the rhy…
  2. Before starting the call, always make sure you understand what buttons, both physical and on the computer, control whether you are muted.
  3. Don’t use a voice-only conference call when having a video call would make presenting your agenda or sharing ideas much easier.


Starting The Call

  1. Join the call at least a minute or two before the scheduled meeting time.
  2. Share a quick story about the weekend or question that you know will start a conversation while waiting on everyone to join. That way, you’re not all silently sitting there and it starts building a…
  3. Wrap up the small talk quickly as soon as everyone has joined.
  1. Join the call at least a minute or two before the scheduled meeting time.
  2. Share a quick story about the weekend or question that you know will start a conversation while waiting on everyone to join. That way, you’re not all silently sitting there and it starts building a…
  3. Wrap up the small talk quickly as soon as everyone has joined.
  4. Don’t start unless the key people are there so you don’t have to repeat things.


Conducting The Call

  1. Address someone by name if you want them to respond so there aren’t awkward pauses if someone isn’t paying attention or aren’t sure who needs to answer something.
  2. Silently count for 3 seconds before switching topics.
  3. Provide regular time checks so everyone knows when time is getting close.
  4. When not speaking, attendees should mute their phone/mic, especially if they are in a place …
  1. Address someone by name if you want them to respond so there aren’t awkward pauses if someone isn’t paying attention or aren’t sure who needs to answer something.
  2. Silently count for 3 seconds before switching topics.
  3. Provide regular time checks so everyone knows when time is getting close.
  4. When not speaking, attendees should mute their phone/mic, especially if they are in a place where background noise is present or possible. It can be very distracting to suddenly get an earful of ba…


Ending The Call

  1. Provide a meeting recap at the end of the call.
  2. Confirm that everyone is in agreement with next steps, responsibilities, and deadlines.
  3. Silently count 5 seconds when closing the call.

See more on mediacurrent.com

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